One-Year Warranty
At GD Jewelry, we stand behind the quality and craftsmanship of our products. We are pleased to offer a one-year warranty on all jewelry purchases, providing you with peace of mind and confidence in your investment. Please review the details of our warranty policy below:
Coverage:
- Our one-year warranty covers manufacturing defects in materials and workmanship under normal use.
- This warranty applies to all GD Jewelry products purchased directly from our website or authorized retailers.
- The warranty does not cover damage resulting from accidents, misuse, improper care, or unauthorized repairs or modifications.
Duration:
- The warranty period begins from the date of purchase and is valid for one year.
- During the warranty period, GD Jewelry will repair or replace any eligible product free of charge, subject to the terms and conditions outlined in this policy.
Claims Process:
- To make a warranty claim, please contact GD Jewelry's customer service team within the warranty period.
- Provide proof of purchase, such as an order confirmation or receipt, along with details of the defect or issue encountered.
- Our customer service team will assess the claim and provide further instructions on how to proceed with the repair or replacement process.
Exclusions:
- The warranty does not cover normal wear and tear, including scratches, tarnishing, or fading of materials over time.
- Damage caused by improper handling, accidental damage, or unauthorized alterations to the product is not covered under this warranty.
Limitations:
- GD Jewelry reserves the right to determine the validity of warranty claims and the appropriate course of action, including repair, replacement, or refund.
- This warranty is non-transferable and applies only to the original purchaser of the product.
Contact Us:
If you have any questions or need assistance regarding our warranty policy, please contact GD Jewelry's customer service team for prompt assistance.
At GD Jewelry, we are committed to ensuring your satisfaction with our products. Our one-year warranty reflects our dedication to delivering high-quality jewelry and exceptional customer service.